Tips to Become a Better ListenerHow are you at your listening skills? How would others say you are at listening? Sometimes there's a big discrepancy in the two.
Everyone knows by now that
better listening skills can build stronger relationships and get more accomplished in an organization. Listening is an important part of conversations and, unfortunately, not many people do it well. There isn't anyone out there who doesn't appreciate being listened to with attention. If you had this skill of attentive listening, you'd have better relationships in your personal and business life, and we all know what an impact this can have!
Listening is worth the effortNot listening attentively bears a huge burden: mistakes at work, stress at being seen as out of touch, missed communication with associates or loved ones, self-blame, misunderstanding. Not being listened to will cut off the flow of communication, will create the label of poor customer service, might even result in a lawsuit!
The 8 tips to become a better listener are:1. Be present.
2. Resist distractions.
3. Keep an open mind to other's ideas.
4. Don't tune out the other person if you disagree.
5. Listen completely instead of thinking about what you are going to say in
return.
6. Ensure you understand the other person by saying something like, "I want
to make sure I understand what you are saying…. Is this correct".
7. Encourage the other person to 'tell you more'.
8. Release your need to be right.
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